Tuesday, January 29, 2013

Internet service boosts e-Government services access

Mutomo Maarifa Centre continues to offer free information services to Mutomo community.The community utilizes the Maarifa Centre in various ways ranging from internet services, library access and ICT trainings.By the virtue that it offers diverse opportunities, internet services remains the most sought after service.These range from online learning, email access to e-Government services.

Recently, the Government of Kenya introduced an online human resource platform known as Government Human Resource Information Service (GHRIS)  under which civil servants access their pay slip and other Human resource services online  upon updating their personal and professional profile.

But this system often poses a challenge to the civil servants who lack computer and internet skills .56 year old Musingila Matuku is one such user.When Mr.Matuku visited his bank to acquire a loan to pay his daughter's school fees, he was informed that among the documents that he was to present were  his current  pay slips.This posed a challenge for him since he had not even updated his profile under this system.

“However,I was advised to visit Mutomo Maarifa Centre to get assistance, “ says Mr. Matuku,a support staff with the Ministry of Water services .Here, he was assisted with updating his profile and downloading four of his pay slips which facilitated the bank loan processing.

“ I was able to secure the much needed loan my daughter’s school fees,” says Mr.Matuku who lauds the Maarifa Centre’s services citing that they are truly uplifting Mutomo Community’s living standards.

1 comment:

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